Privacy Policy

Effective Date: July 14, 2026

At Bhartiya Pehnava, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy details how we collect, use, process, and disclose your personal information in connection with your access to and use of our e-commerce platform.

1. Information We Collect

When you visit our site, register an account, make a purchase, or contact us, we collect:

• Personal details: Your name, email address, phone number, and billing/shipping address.
• Payment Info: Transaction details processed securely via Razorpay (we do not store your credit card information on our servers).
• Device & Log Data: IP address, browser type, and interaction metrics to improve site performance and user experience.

2. How We Use Your Information

We use the collected information for purposes including:

• Processing, fulfilling, and updating you about your orders.
• Providing customer support and answering queries.
• Analyzing website usage to optimize our layout, product list, and speed.
• Sending promotions, discount updates, or seasonal offers (only if you opt-in).

3. Data Security

We implement robust security measures, including SSL encryption for all data transfers. Your payment transactions are completed via Razorpay's PCI-DSS compliant secure servers.

4. Cookies

We use cookies to maintain your shopping cart session, remember your preferences, and understand web traffic. You can choose to disable cookies through your browser settings, though some site functionalities may become unavailable.

5. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please reach out to us at info@bharti.com.